Support

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Get in touch

Email [email protected]. Include your macOS version and, if something went wrong, the zip from Help ▸ Export Diagnostics… in Harbour — it contains Harbour's own log, your settings (no passwords) and any crash reports, and nothing else.

Common questions

Harbour shows every folder as empty

Full Disk Access is off. System Settings ▸ Privacy & Security ▸ Full Disk Access ▸ enable Harbour, then click Check Again in Harbour.

"Open folders with Harbour" doesn't work

macOS 26 does not let any app take over opening folders. Harbour can be the target of "Show in Finder" from other apps (Settings ▸ General ▸ Default file manager), and open -a Harbour <folder> works from Terminal.

Lost your licence key?

Recover it here with the email address and transaction id from your Paddle receipt.

Refunds

Paddle handles refunds: reply to your receipt email or use paddle.net. We honour a 14-day no-questions refund.